Título:  Invoice to Cash Supervisor

At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 118 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet – today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort.

Take your career to the next level! WK Kellogg Co. is looking for an Invoice to Cash (ITC) Supervisor to lead a team of Account Analysts in our Querétaro office. In this role, you’ll oversee the ITC process, drive improvements, and maximize cash flow while fostering strong customer relationships.

HERE’S A TASTE OF WHAT YOU’LL BE DOING

Lead & Optimize ITC Operations

• Ensure on-time cash collection and resolve escalated disputes with customers, sales, and internal teams.
• Identify root causes for past-due invoices and implement solutions to improve KPIs and SLAs.
• Oversee third-party service providers to enhance operational efficiency.
• Perform credit risk analysis, conduct annual credit reviews, and recommend mitigation strategies for high-risk accounts.
• Manage bankruptcies within established guidelines (U.S. & Canada).

Drive People & Performance

• Develop and mentor your team, ensuring they have the skills and tools to succeed.
• Set individual and team targets to improve ITC performance and customer satisfaction.
• Promote a culture of learning, process excellence, and continuous improvement.

Ensure Compliance & Reporting

• Monitor and enforce ITC policies, GAAP, SOX, and audit requirements.
• Analyze payment trends, reduce bad debt, and defend against financial losses.
• Generate key reports to support collections and account reconciliation.

YOUR RECIPE FOR SUCCESS

• Bachelor’s degree in finance, Accounting, or a related field.
• 3+ years of experience in finance, accounting, or ITC operations.
• Supervisory experience leading teams and driving performance.
• Strong customer relationship management and negotiation skills.
• ERP systems proficiency and MS Office expertise.
• Fluent English (spoken and written).

ABOUT WK KELLOGG CO

At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder’s passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit www.wkkellogg.com. 

WK Kellogg Co is proud to offer industry competitive benefits (Physical, Financial, Emotional, and Social) that vary depending on region and type of role. Be sure to ask your recruiter for more information!

If we can help you with a reasonable accommodation throughout the application or hiring process, please email TalentAssist@wkkellogg.com

THE FINER PRINT

The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Let’s create gr-r-reat days,

WK Kellogg Co Recruitment