Title:  Payroll Generalist - US, CAD and PR

At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 118 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet – today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort.

Join our team in Querétaro as a Payroll Generalist! As a Payroll Generalist, you’ll be the primary point of contact for payroll inquiries from employees in the U.S., Puerto Rico, and Canada. You’ll manage requests through Service Now, email, eFax, and other internal tools, ensuring timely and accurate responses. This role is essential in processing tax orders, meeting daily and weekly deadlines, and maintaining adherence to payroll policies, procedures, and internal controls. You’ll collaborate closely with internal stakeholders to provide essential payroll insights while upholding strict confidentiality and ensuring clear, professional communication in line with SLA agreements.

HERE’S A TASTE OF WHAT YOU’LL BE DOING

Payroll Support & Compliance

• Assist in processing payroll for 3,000 U.S., Puerto Rico, and Canadian employees.
• Respond to time-sensitive legal correspondence and ensure compliance with payroll policies and procedures.
• Serve as backup for setting up deductions such as overpayments, medical contributions, and union dues.

Accuracy & Deadline Management

• Meet quarterly and annual payroll deadlines with high accuracy.
• Adapt to changing priorities and manage multiple deadlines effectively in a fast-paced environment.

Process Improvement & Training

• Maintain and develop payroll procedures and training materials, supporting both internal teams and HR generalists.
• Identify process patterns to drive standardization and support compliance audits (404 controls).
• Provide Dayforce support to corporate payroll partners.

Communication & Confidentiality

• Communicate professionally with internal teams, legal, and external stakeholders on sensitive payroll matters.
• Respond to employee inquiries through Service Now, maintaining confidentiality and ensuring SLA adherence.

Financial Insight & Analysis

• Apply good accounting practices and assist with overpayment deduction processing.

YOUR RECIPE FOR SUCCESS

Basic Requirements:

• High School Diploma or GED
• 1-2 years of payroll experience or similar role
• Intermediate accounting skills, especially in large spreadsheet reconciliations
• Advanced English communication skills, both verbal and written
• Strong organizational, multi-tasking, and prioritization abilities
• Ability to interpret complex legal and tax information
• Commitment to confidentiality with sensitive employee data

Preferred Qualifications:

• Bachelor’s degree in accounting or certifications like CPP, FPP, CEBS, or HR-related
• 2-5 years of experience processing multi-state payrolls
• Familiarity with payroll best practices

ABOUT WK KELLOGG CO

At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder’s passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit www.wkkellogg.com. 

WK Kellogg Co is proud to offer industry competitive benefits (Physical, Financial, Emotional, and Social) that vary depending on region and type of role. Be sure to ask your recruiter for more information!

If we can help you with a reasonable accommodation throughout the application or hiring process, please email Recruitment@wkkellogg.com

THE FINER PRINT

The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Let’s create gr-r-reat days,

WK Kellogg Co Recruitment