Title:  Invoice to Cash Analyst - Deductions and Collections

At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 117 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet – today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort.

Are you ready to take your finance career to the next level? Join our dynamic team in Querétaro as an Invoice to Cash Analyst specializing in Deduction/ Collection. In this role, you’ll manage the full ITC process to maximize cash flow, ensuring timely payments and resolving deductions. You will collaborate with internal and external stakeholders, delivering against SLA’s and KPI’s, while promoting a customer-focused culture. The role involves identifying root causes of payment issues, driving continuous improvement, and ensuring compliance within a strong control framework to achieve operational excellence.

HERE’S A TASTE OF WHAT YOU’LL BE DOING

Customer & Collections Management:

• Serve as the primary contact for assigned customers, ensuring a solid understanding of their policies and WK Kellogg’s terms of sale.
• Proactively follow up with customers to ensure invoices are received and payments are in progress.
• Resolve aged receivables and invalid deductions by coordinating with internal teams and external buyers.
• Manage various types of deductions, including pricing, shipment, and miscellaneous deductions.
• Handle order holds and releases and contribute to sales strategy discussions.

Compliance & Continuous Improvement:

• Ensure adherence to WK Kellogg’s ITC policies and compliance standards (GAAP, SOX, audit).
• Conduct trend analysis to improve processes and systems.
• Consistently meet performance metrics and Service Level Agreements (SLAs).

Innovation & Skill Development:

• Continuously build skills through training and share best practices with peers.
• Participate in process improvement projects and support efficiency and quality initiatives.
• Assist in system testing and pilots before implementing major changes.

YOUR RECIPE FOR SUCCESS

• Bachelor’s degree and at least 1 year of relevant experience (collections, deductions, or customer service).
• Proficient with ERP systems and MS Office.
• Strong verbal and written communication skills in English.

ABOUT WK KELLOGG CO

At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder’s passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit www.wkkellogg.com. 

WK Kellogg Co is proud to offer industry competitive benefits (Physical, Financial, Emotional, and Social) that vary depending on region and type of role. Be sure to ask your recruiter for more information!

If we can help you with a reasonable accommodation throughout the application or hiring process, please email Recruitment@wkkellogg.com

THE FINER PRINT

The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Let’s create gr-r-reat days,

WK Kellogg Co Recruitment